The funds will be distributed through the Share program, administered locally by Metropolitan Ministries, the Salvation Army, and the Catholic Charities Diocese of St. Petersburg to provide direct support for customers struggling to pay their bills.

With this contribution, Tampa Electric will have donated $4.4 million to the Share program during the past four years. The program is funded by donations from Tampa Electric shareholders, employees, customers, and community partners and does not impact customer bills.

“We recognize that many of our most vulnerable customers are feeling especially stretched right now,” Tampa Electric President and CEO Archie Collins said in a statement. “As a company deeply rooted in this community, we believe it’s our responsibility to support our neighbors in times of need.”

Additionally, Tampa Electric recommends several tips and tricks to help customers adjust their energy usage and avoid unexpected hikes to their monthly bills. Closely monitoring the use of air conditioning, ceiling fans, and other household appliances could all help mitigate monthly energy consumption.

Customer affordability has long been a priority for investor-owned electric companies, particularly during summer months when air conditioning and energy use tend to spike, putting upward pressure on energy bills.

As artificial intelligence (AI) and data centers, increased industrialization and the reshoring of manufacturing activity, and the broader electrification of the economy continue to push electricity demand higher, EEI member companies are proactively developing customer support programs and raising awareness of existing federal, state, and company-specific resources to help ensure customers who need financial assistance are able to access it.

Visit EEI’s Energy Affordability hub for more information about what local resources may be available in your community, including eligibility for the federal Low Income Home Energy Assistance Program, and for EEI’s guide to more than 100 ways to improve your electric bill, including energy efficiency updates and actions that you can take to help manage your bill.

In August, Ameren announced plans to distribute $4 million in bill payment assistance to community action agencies that connect residential customers with financial resources. 

Ameren Illinois then announced that income-qualified customers who have fallen behind on their energy bills can apply for an additional $150 in payment assistance through their local Low Income Home Energy Assistance Program (LIHEAP) agency. That same $150 one-time Ameren Energy Relief Grant also is available to Ameren Missouri customers, who may qualify for up to $1,400 in bill payment assistance across several different programs. 

“It's also important for our customers to understand how to use our online tools and to see how they're using energy so they can take control of their usage,” Ameren Vice President of Customer Experience Joe Solari said in a statement, noting additional resources available to customers in Illinois and Missouri. “These tools are designed to empower customers to manage their energy in ways that work for them.” 

Ameren has partnered with hundreds of agencies this year, making more than $75 million available to support its customers through energy assistance and LIHEAP access. 

Visit EEI’s Energy Affordability hub for more information about what local resources may be available in your community, including eligibility for the federal Low Income Home Energy Assistance Program, and for EEI’s guide to more than 100 ways to improve your electric bill, including energy efficiency updates and actions that you can take to help manage your bill. 

Left to right: Chris Harris, International Representative, International Brotherhood of Electrical Workers; Eliecer Viamontes, President and CEO, Entergy Texas; Harry Sideris, President and CEO, Duke Energy; Michele O'Connell, President and CEO, Orange & Rockland Utilities; EEI Chair Maria Pope, President and CEO, Portland General Electric; and Chris Womack, President and CEO, Southern Company.

In late February, leaders from EEI and America’s investor-owned electric companies joined state regulators, technology leaders, government officials, consumer advocates, and other industry and regulatory stakeholders at the National Association of Regulatory Utility Commissioners’ (NARUC’s) annual Winter Policy Summit in Washington, D.C.

“The purpose of this meeting is to assemble a group of key stakeholders to discuss the opportunities and challenges before us and how we can meet the demand that we are seeing in the electric power sector,” NARUC President and Georgia Public Service Commissioner Tricia Pridemore said during the summit’s opening session.

Throughout the four days of programming, more than 2,100 summit attendees heard about the considerable energy demand being generated by data centers and artificial intelligence (AI) technologies; physical, cyber, and weather-related threats to America’s critical energy infrastructure; and how electric companies are working with the regulatory community to power Americans’ lives and businesses and to keep customer costs as low as possible.

“NARUC was borne out of a noble idea, that the regulatory policies that were taking shape in Washington, D.C., couldn’t effectuate policy over such a large country,” said NARUC Executive Director Tony Clark. “What happens here directly affects affordability and the reliability of our system.”

Diverse Stakeholder Group Joins Demand Roundtable

New to the NARUC agenda this year was a Demand Roundtable discussion. The session convened more than 20 state commissioners, electric company executives, and technology leaders from Amazon, Google, Meta, Microsoft, and Walmart to discuss demand needs and to ensure industry and regulators are moving in lockstep to bring new technologies, generation, and transmission and distribution to the energy grid.

“We need speed, flexibility, and a willingness to be creative to find solutions for our customers,” Exelon Corporation Executive Vice President and Chief Operating Officer Michael Innocenzo said during the discussion, noting the industry’s dual priorities of meeting new customer demand while prioritizing service for existing customers and communities. “We have an obligation to maintain a grid that is safe, reliable, and affordable. We do not want to overburden any segment of our customers.”

To open the session, participants were polled on a series of questions to gauge their near- and long-term concerns about meeting demand growth. Nearly 1 in 3 representatives from electric companies and state commissions said they were very concerned about increasing demand from data centers, while 54 percent said they were somewhat concerned. Nearly 1 in 4 said significant upgrades are needed to existing infrastructure in their service territories to support projected growth.

Participants also were asked to list the biggest challenges that they see related to data center demand, and several common answers emerged: timelines involved with building new infrastructure, supply chain concerns, tariffs and cost allocation, and risks associated with first-of-a-kind technologies.

“There is substantial first-mover risk. Some of the investments we’re talking about are larger than entire companies,” said Duke Energy Senior Vice President for Pricing and Customer Solutions Lon Huber. “You can’t bet your company on these sorts of technologies. You can’t bet your service territory. There has to be some kind of partnership to support these technologies and ensure that electric companies aren’t solely bearing the risk.”

Unity of Effort and Message in Mutual Assistance

The first full day of the summit began with a discussion about mutual assistance and the power of partnership, moderated by Southern Company Chairman, President, and CEO Chris Womack and featuring International Brotherhood of Electrical Workers International Representative Chris Harris; Orange and Rockland President and CEO Michele O’Connell; EEI Chair Maria Pope, president and CEO of Portland General Electric (PGE); Duke Energy President Harry Sideris; and Entergy Texas Chair, President, and CEO Eliecer Viamontes.

“It is so important that we are starting this meeting with a discussion about mutual assistance,” said Womack. “This clearly demonstrates the role of what we do, the value of what we do, and it speaks to the value that we bring to customers and communities.”

Sideris and Viamontes discussed an active 2024 hurricane season, which included Hurricane Beryl’s impacts on Texas and Hurricanes Helene’s and Milton’s devastation to the Southeast. Sideris, whose hometown of Asheville, N.C., saw catastrophic damage from Helene, noted the storms impacted Duke Energy’s service territories across all six states that the company serves. He said the storm “caused the most damage that we’ve ever seen,” and he praised the army of mutual assistance workers who deployed to North and South Carolina, Georgia, and Florida to assist with storm response and recovery.

“There was a tremendous response from the industry, and it’s really in the DNA of our lineworkers and our companies. We had employees who lost homes and family members and came to work the next day to restore power,” Sideris said.

Viamontes stressed the importance of proactive communication with local officials and customers during storm response efforts, noting that Entergy Texas actively engaged with local media and held daily calls with elected officials during Beryl.

O’Connell was one of several on the panel who urged the regulatory community to support efforts to harden the grid and to make it more weather resilient, citing Orange and Rockland’s investments totaling $1 billion during the past 10 years in undergrounding overhead lines and installing submersible equipment.

Pope emphasized that wildfire mutual assistance is in many ways different from traditional storm response efforts but that some principles touted by other panelists still apply. She highlighted the use of early detection AI cameras and the increasing use of public safety power shutoffs in the West as efforts that potentially can mitigate catastrophic wildfires, as well as the need to engage with local officials to promote transparency.

“I never thought I’d know the chiefs of police in as many of our jurisdictions as I do today,” Pope said. “Unity of effort and unity of message are a hallmark of what we do in this industry. Mutual assistance demands leadership and coming together, not pointing fingers.”

‘Power Shifting to the States’

EEI Executive Vice President for Regulatory Affairs and International Programs Phil Moeller spoke during a series of events that EEI hosted on the sidelines of the summit, including at the EEI Women’s Breakfast. Moeller delivered remarks before and after a panel discussion about the industry’s commitment to reducing serious injuries and fatalities, moderated by Con Edison Vice President of Environment, Health, and Safety Venetia Lannon. The panel featured International Brotherhood of Electrical Workers Fourth District International Vice President Gina Cooper, American Federation of Labor and Congress of Industrial Organizations President Liz Shuler, Minnesota Public Utilities Commission Chair Katie Sieben, and Pepco Holdings Chief Operating Officer Tamla Olivier.

The session featured panelists’ insights on recent trends, strategies to minimize incidents, the introduction of innovative safety metrics, and how a collaborative safety culture can support these efforts. The group discussed how to get at the heart of what causes incidents, how to implement effective reporting structures, and the importance of ongoing workforce training initiatives that help ensure safety.

“Zero incidents for our employees and our contractors, and zero public safety events: That’s always our goal,” Olivier said during the discussion.

Moeller also joined a NARUC Committee on Energy Resources and the Environment session, offering his federal policy predictions for 2025 and beyond.

He saw “an interesting dynamic of power shifting to the states, which we’re seeing through the actions of the Administration and the actions of Federal Energy Regulatory Commission (FERC) Chairman Mark Christie.” That power shift, Moeller said, would require states within the same regions to work together more closely to avoid creating patchwork regulatory frameworks.

“That takes time. That takes trust. Putting the effort in to bridge regional differences will be important,” he said.

Moeller also stressed the need for more dynamic rate structures that send better price signals to customers, the importance of customer education and engagement, and the progress that the industry has made on workforce development and skills training initiatives.

“That issue really used to worry me when I served on FERC. I’m more comfortable now that there’s a lot more going on,” he said, highlighting EEI’s work with groups like Veterans in Energy and the Center for Energy Workforce Development.

Left to right: Mark Birk, Chairman and President, Ameren Missouri; EEI Vice Chair Calvin Butler, President and CEO, Exelon Corporation; Steve Fleishman, Managing Director and Senior Analyst, Wolfe Research; Michael Haggarty, Associate Managing Director, Moody's Ratings; Teresa Ho Kim, Managing Director, J.P. Morgan Asset Management; NARUC President Tricia Pridemore, Commissioner, Georgia Public Service Commission.

‘It’s Not Just About Demand Growth’

Several EEI member company CEOs joined NARUC sessions later in the week, including NiSource President and CEO Lloyd Yates, who participated in a fireside chat with Pennsylvania Public Utility Commission Chairman Stephen DeFrank. Yates discussed the industry’s emphasis on an all-of-the-above energy strategy and his optimism for hydrogen blending, small modular nuclear reactors (SMRs), and other emerging energy solutions.

“This is a huge economic development opportunity for this country. It’s a huge national security issue for this country,” Yates said. “We have to continue to put resources into nuclear and making SMRs work. We have to blend in renewables. Transmission investments are so important. And, we need more natural gas infrastructure. The energy transition looks different in every state, so you need to do the work and bring everyone to the table in every state.”

Later in the week, Ameren Missouri Chairman and President Mark Birk and EEI Vice Chair Calvin Butler, president and CEO of the Exelon Corporation, participated in a conversation about industry access to capital, joining Wolfe Research Senior Analyst Steve Fleishman, Moody’s Ratings Associate Managing Director Michael Haggarty, and J.P. Morgan Asset Management Managing Director Teresa Ho Kim.

Birk highlighted the need for proactive communication with regulators and members of the financial community, noting that Ameren Missouri regularly hosts power plant and facility tours to help stakeholders understand the size and scale of investments needed.

“If you’re able to show that the projects you’re working on directly benefit customers, and you can show the why, it makes it easier to work with regulators and with investors,” he said.

Butler noted that the electric power industry is the most capital-intensive in the country, with grid infrastructure investments totaling tens of billions of dollars each year. He said telling that story can be difficult sometimes because “we’re investing in things we hope you will never feel, like security.”

“It’s not just about demand growth. It’s about providing a system that everyone in this room can come to depend on. We all need to keep our eyes on the ball and stay on top of that,” Butler said.

Hundreds of lineworkers gathered around journeyman Paul White in a field outside of Kansas City, Mo., on a crisp, clear morning in late October, eagerly awaiting the beginning of the 40th annual International Lineman’s Rodeo. With the moon still high in the sky, spotlights and head lamps illuminated the rows of tents and dozens of 40-foot power poles flanking White as he addressed the crowd.

“Everyone here this morning is connected to the electric power industry. And, the demand for electric energy never rests,” said White, a longtime journeyman lineworker and rodeo competitor who delivered introductory remarks and helped emcee this year’s event. “The lineman trade has a proud history that demands a specialized skill set.”

That skill set was on display over the course of the four-day event, which drew competitors from across the continental United States, Puerto Rico, Canada, Brazil, and beyond. Rodeo organizers estimated more than 5,000 spectators and nearly 1,100 lineworkers traveled to Kansas City for the competition.

The event is a friendly competition among some of the most skilled lineworkers in the world, and it celebrates the brave men and women who regularly work in dangerous conditions to maintain and repair the critical energy infrastructure that powers our nation.

“Whether linemen are working under sunlight, moonlight, or spotlight, they get the job done, and electricity continues to flow,” said White. “The satisfaction of the job goes well beyond a paycheck.”

‘It’s Not About How Fast You Get Up and Down’

EEI was a sponsor of this year’s event, which was hosted by Evergy, an EEI member company. EEI and its members historically have maintained a strong presence at the rodeo, with nearly half of the three-person teams competing at the 2024 rodeo hailing from investor-owned electric companies. Other competitors were contractors or represented public power utilities and electric cooperatives.

“I love it. I’ve been blessed over the years to have some great teammates, and I have friends I’ve met from all over the country out here,” said Jason Novak, an Ameren Illinois lineman and 23-time rodeo competitor whose team ended up placing first overall at this year’s competition.

Despite having “rodeo” in its name, the International Lineman’s Rodeo does not feature lassos, bulls, or barrel racing. In place of horses and 10-gallon hats are harnesses and 50-foot bucket trucks, as lineworkers compete in a series of skills challenges. In one event, they rescue dummies dangling from power lines. In another, they race up power poles while attempting not to crack an egg held in their mouth.

Lineworkers are divided into three-person teams and compete across four events, each of which tests skills they pick up on the job. Two events in the competition aren’t revealed until the weekend of the rodeo, making it more difficult to practice in advance. A separate scoring track for apprentice lineworkers also allows those who are just beginning their careers to test their mettle among their peers.

Participants are scored on how quickly they complete the challenges but also on how well they adhere to safety protocols and best practices.

“Everything we do here is about safety. It’s not about how fast you get up and down that pole,” said Dale Warman, co-chairman of the International Lineman’s Rodeo Board of Directors and a retired director of field operations at Kansas City Power & Light, which is now Evergy. “You have to be safe, and, if you’re not, you’ll have points deducted. It’s a big part of your scoring.”

It’s an event that participants train for all year—on the job and through separate, smaller competitions, since most companies only have a certain number of rodeo slots available.

“We have our own rodeo every year in August, and all of the Oklahoma Gas & Electric (OG&E) guys will compete against each other. We take the best of the best from our rodeo up here to compete,” said Tyler Scott, a supervisor at OG&E who was attending his fourth international rodeo.

Reflecting on Mutual Assistance

Warman recalls the inaugural lineworker rodeo that he helped set up 40 years ago. Twelve teams initially were slated to compete, but a dispute between teams before the rodeo began meant that only eight actually participated. That’s compared to the nearly 230 three-person teams and nearly 400 apprentices who traveled to this year’s event—numbers that would have been higher had Hurricanes Helene and Milton not struck the southeastern United States only a few weeks prior, prompting one of the largest mutual assistance efforts in the electric power industry’s history. 

“That’s why some of the guys aren’t here today. They’ve been down there answering the call,” said Scott. “It’s something that all of us take pride in. I was just in Georgia for 17 days.”

Scott and his colleagues at OG&E joined an army of more than 50,000 workers from nearly every state in the country to assist with storm recovery and restoration efforts following Helene. When Milton struck the Gulf Coast of Florida two weeks later, crews were diverted to Florida. That led to dozens of would-be rodeo competitors dropping out at the last minute because their work in Florida, Georgia, and the Carolinas was not yet finished.

“Another supervisor who was supposed to be here is down in Florida helping with the hurricanes, so I stepped in to help run things this year,” said Jesse Trumble, a senior operations supervisor at National Grid, who helped to coordinate and organize National Grid’s competitors from Massachusetts and New York. “That’s part of the job, and it’s a great service to the people impacted.”

Those unable to attend the rodeo because of the mutual assistance response were acknowledged throughout the weekend. Reflecting on their colleagues’ absence, many attendees recalled previous mutual assistance deployments to Louisiana, Puerto Rico, Texas, and up and down the East Coast in response to hurricanes and strong storms. Although many acknowledged such assignments can pull lineworkers away from friends and family for days or weeks on end, there was a shared sense of pride in helping restore power to those in need.

“We get calls all the time and at all hours of the night. We can be gone from our families a lot. But, it’s part of the trade, and I’d want the power to be on in my home for my family. So, I’m happy to make sure that happens for someone else,” said Novak of Ameren Illinois.

‘Line Families Help Other Families’

Novak’s Ameren Illinois team scored a perfect 400 points throughout the course of the rodeo, completing skills challenges with the fastest time to win first overall. A second Ameren Illinois team, two teams from Pacific Gas & Electric, and a team from Southern California Edison also placed in the top 10 overall, and 20 of the top 50 journeyman lineworker teams hailed from investor-owned electric companies.

“This event is the best of the best. We get some practice time, but a lot of training for this we do on our own,” said Novak. “This is high competition. You need to be fast, and you need to be clean.”

For Novak, though, winning first overall was only one of the weekend’s highlights. While many competitors were practicing and preparing for the challenges ahead, Novak spent the day before the rodeo raising money for Climbin4kids, a fundraising organization that he helped found in 2021 to support St. Jude Children’s Research Hospital.

Thanks to generous support from Ameren Illinois, the International Lineman’s Rodeo Association, Novak’s fellow rodeo competitors, spectators, and vendors at the event, Climbin4kids raised nearly $84,000 during the rodeo.

“Line families help other families,” Novak said. “That’s what we do.”

Although the rodeo is planned by and for lineworkers, Warman said it has always been structured with service and community in mind, since both are so intrinsically tied to the lineworker profession.

Warman is also proud that the atmosphere of these events is “always all about family.” Play areas and activities are set up for kids throughout the weekend, as many lineworkers bring their families to watch them compete. In some cases, it’s their loved ones’ only real opportunity to see the intricate and, at times, dangerous work that they perform every day.

“I appreciate the family atmosphere of the company and this rodeo and the camaraderie of the linemen,” said Jason Grier, an operations manager at CenterPoint Energy. Grier is a 17-time rodeo competitor who now heads CenterPoint Energy’s rodeo committee.

“It’s a real brotherhood, and I love that aspect of it,” he said.

Rodeo organizers also noted that the event is a great opportunity to showcase a rewarding and in-demand career path to children and young adults in attendance. Although some rodeo competitors had family connections that sparked their interest in the industry, many said they stumbled into the job through a recommendation from a friend or after seeing a job posting.

Scott of OG&E recalled a line foreman living a few houses down from his family growing up. He said he was inspired to become a lineworker after seeing his neighbor and others hard at work during an ice storm while he was in high school. He hopes to offer that same inspiration to others.

“I watched those guys work outside all day to get the lights back on in our house. It’s just something I always knew that I wanted to do,” he said. “I have a son and two daughters, and I would suggest anyone get into this line of work. I take a lot of pride in doing this work in my own community when my own friends and family don’t have power. People will always need electricity. It’s very fulfilling.”