PG&E Decreases Electric Rates for Residential Customers

Pacific Gas & Electric Company (PG&E) announced in September that electric rates for residential customers would decrease by 2.1 percent, following the completion of several short-term wildfire safety and emergency response projects.

PG&E estimates a residential customer who uses 500 kilowatt-hours of electricity per month—roughly the average monthly usage for a California customer, according to the U.S. Energy Information Administration—will see their bills dip by about $5.

That’s in addition to a biannual $58.23 credit customers will receive in October from the California Climate Credit initiative, part of the state’s effort to support the transition to low-carbon energy generation. PG&E estimates residential electric rates have dropped three times during the past 15 months and that those drops have offset rate increases. The company forecasts rates will fall again in 2026.

“While we continue making progress to stabilize electric prices for our customers, we know there is more work to do,” PG&E Executive Vice President of Corporate Affairs and Chief Sustainability Officer Carla Peterman said in a statement. “Our focus is on making our system safer and more reliable for customers every day, while managing our costs to keep bills as low as possible.”

PG&E maintains a series of no- and low-cost tools to help customers save energy and money, including the PG&E REACH program, which offers eligible customers credits of up to $300 to help pay past-due bills. The PG&E REACH program distributed more than $50 million in financial assistance to customers last year alone. PG&E also maintains a Savings Finder tool to help connect customers with support programs and resources and in July committed $50 million to new and existing financial assistance programs to support eligible customers with past-due energy bills. 

Visit EEI’s Energy Affordability hub for more information about what local resources may be available in your community, including eligibility for the federal Low Income Home Energy Assistance Program, and for EEI’s guide to more than 100 ways to improve your electric bill, including energy efficiency updates and actions that you can take to help manage your bill.