Reliability, Resilience, and Customer Affordability Top of Mind as Industry Gathers in New Orleans

Committed to Resilience and Reliability

EEI member companies know that a secure, resilient energy grid is our nation’s first line of defense against extreme weather and other threats to America’s energy security. It’s why our members have invested more than $1.3 trillion over the past decade to enhance our critical energy infrastructure—and will commit more than $200 billion this year alone to make the grid stronger, smarter, cleaner, more dynamic, and more secure.

Our industry faces rapid demand growth, a shifting policy and regulatory landscape, evolving customer needs, and a wave of technological innovation that is changing the way we do business. Yet, our commitment to resilience and reliability remains constant. As we reflect on last year’s devastating storm and wildfire seasons, we know that keeping the lights on and our customers and communities safe will be paramount as we head into the summer months.

That’s one of the reasons I find it fitting that our industry’s leaders will be joining government and privatesector partners in New Orleans for EEI 2025, our annual conference and thought leadership forum. New Orleans is a beautiful and vibrant city that exemplifies resilience and knows as well as any the catastrophic potential of Mother Nature.

This upcoming August will mark 20 years since Hurricane Katrina ravaged New Orleans. The magnitude of the storm captured attention the world over, and it prompted electric companies, city planners, federal and state officials, volunteers, charitable organizations, and others to come together to carry out one of the most extensive rebuild and recovery efforts in U.S. history.

As an industry, we take great pride in sharing resources and information. What we learned from Katrina and the storms and events that followed is the power of partnership. It takes all of us working together to strengthen community resilience and to prepare for and respond to the impacts of events that threaten reliability.

It’s why we engage in year-round resilience, restoration, and business continuity planning and why we continue to make strategic and significant investments in new technologies and critical adaptation, hardening, and resilience initiatives. Our customers depend on reliable access to electricity and on safe and swift restorations when outages do occur.

We’ve seen the benefits of these efforts across the country, particularly last year when Hurricanes Helene and Milton tested our industry’s storm response and mutual assistance capabilities. The storms struck two weeks apart along the Gulf Coast of Florida, leaving catastrophic damage in their wake as Helene carved into Georgia, the Carolinas, and beyond and as Milton cut across the Florida peninsula.

The storms collectively caused more than $113 billion in damage, and, yet, we saw that areas that had made significant investments in weather-resilient infrastructure fared better during the storms and had shorter restoration times when outages occurred.

That’s also been true in New Orleans, where Entergy helped lead efforts to build back stronger in the aftermath of Katrina. After the storm cut power to one-third of the company’s service territory, damaging 3,000 miles of transmission lines, 30,000 miles of distribution lines, and 17,400 distribution poles, Entergy made extensive investments to keep the community safe during future extreme weather events. The company worked with regulators and community leaders to develop a plan to enhance grid resilience. 

Those grid hardening efforts continue under Entergy Chair and CEO Drew Marsh and have helped New Orleans build back stronger than ever. They also are helping to increase reliability while helping to keep customer bills as low as possible over the long term, minimizing the repairs needed following storms and mitigating the lost economic activity that results from prolonged outages.

Ready for the Demand Arriving Now

Resilience will be a featured topic of conversation during mainstage keynote discussions, breakout sessions, and programming in The Hub at EEI 2025. I am eager to hear from Occidental President and CEO Vicki Hollub, Oracle CEO Safra Catz, technology thought leader and former AMD President Victor Peng, and the rest of our distinguished lineup of speakers—and for them to learn more about the work underway in our industry.

And, while attending the New Orleans conference will be among my final duties as EEI’s interim President and CEO, I am confident that the industry is well-positioned to deliver an energy grid that is reliable, weather-resilient, responsive, and ready for the demand arriving now.

I am proud to pass the reins to Drew Maloney, who will begin his work as EEI’s new president and CEO on July 1. Drew assumes this mantle at an exciting and critical time for our industry, and I am confident that his proven record of navigating some of the nation’s most complex policy landscapes will be invaluable as our industry works to meet growing demand for electricity and to deliver the reliable, resilient energy future that our customers expect and deserve.